FAQ

Ordering

– How do I place an order?
You can browse our collection and place orders directly through our online store. Simply add your chosen jersey to the cart and complete checkout using PayPal.

– Can I cancel my order?
Orders can only be cancelled before they are processed and shipped. If your order has already shipped, you can return it under our Returns & Refunds Policy.

Payment

– What payment methods do you accept?
We accept PayPal only.

– Is PayPal safe to use?
Yes. All payments are processed securely through PayPal with encryption and fraud protection.

Shipping & Delivery

– Which couriers do you use?
We ship with Royal Mail, DHL, and other trusted carriers.

– What is the handling and delivery time?
Handling time is 1–2 business days. Standard shipping takes 2–3 business days. Delivery times may vary depending on your location.

– Do you provide tracking?
Yes, once your order has been shipped you will receive a tracking number via email.

Products

– Are your jerseys authentic?
Yes, we only sell authentic retro soccer jerseys.

– How do I choose the right size?
Please refer to our Men’s Size Guide available on the product page.

Returns & Refunds

– What is your return policy?
We offer a 30-day return policy. Items must be unworn, unwashed, and in their original condition. Return shipping is free and paid by us.

– How do I get a refund?
Refunds are issued to your PayPal account once the return is received and inspected.

Contact Us

If your question isn’t answered here, please reach out using the details below:

Store Name : napolijersey
Email : napolijersey@gmail.com
Phone : +441316684612
Address : 5 Blackford Rd, Edinburgh EH9 2DT, UK
Opening hours : [ Monday to Friday (9:00 AM – 5:00 PM) (GMT) ]